From incoming requirements to a quotation your sales team can review.
Sales staff should not have to start every quotation by searching through disconnected systems and copying the same information into another document. A tailored workflow can gather the relevant inputs, prepare the draft and put the exceptions in front of the person who needs to decide.
Illustrative example, not a client case study
Five stages
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Capture the requirement
An authorised enquiry, brief or specification is read and turned into structured requirements, with anything unclear marked.
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Find relevant products and context
Suitable products, alternatives and related project information are found in the sources this workflow is permitted to use.
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Retrieve and validate the commercial inputs
Prices, availability and terms come from the system that owns them, with the time they were checked.
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Prepare the quotation and exceptions
The draft is built with your agreed calculation rules. Shortfalls, missing details and conflicts are listed, not hidden.
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Hand it to the authorised reviewer
The reviewer receives the exact draft, the evidence behind it and the unresolved items, and decides what happens next.
Requirements, from the customer’s email
- Item
- Sit-stand desk, oak × 12
- Storage
- Matching pedestal × 12
- Needed by
- End of next month
- Deliver to
- Not stated
Products found
- DSK-OAK-140Exact match, product sheet rev C
- PED-OAK-3Listed as compatible storage
- DSK-WAL-160Walnut alternative, noted only
Commercial inputs, from their owning systems
- Trade price list v7current
- Stock: 9 of 12 availablechecked 10:42
- Pedestals: 29 availablechecked 10:42
Draft lines, using your pricing rules
| Sit-stand desk, oak 1400 | 12 | R 149 760 |
| Three-drawer pedestal, oak | 12 | R 44 280 |
| Delivery | 1 | needs address |
3 desks short: suggest a second delivery
Waiting for review: sales lead
Approved. Issuing it to the customer is a separate step, switched off in this example.
Sent back with the note “Confirm the delivery address.”
After the review
This illustration ends at a review-ready draft. Issuing the approved version, or updating another system, can be added as a separately enabled step. When it is, the reviewer approves the exact content and destination, and the action runs only under your workflow’s execution rules. Purchase orders, payments and the wider order-to-installation process are separate scopes.
A prepared quotation, the information behind it and a clear decision for your sales team—not an unreviewed price invented by a chatbot.
Related services: Custom AI development, Workflow automation and AI agents, Document intelligence, Systems integration.
Discuss your quotation workflow.
Tell us where quotations start, which systems hold products and prices, and who approves them.
Discuss your quotation workflow